FAQ

Q1: How can I trust you?
A: We are a packaging factory located in Tongcheng, Anhui Province. We have many advanced machinery to assure the quality of our product for all our client. Please free feel to visit us!


Q2: How can I get a quotation?
A: Please send us an inquiry with the material, size, artwork and quantity. Otherwise, you can send us the pictures and ideas, we will provide you our professional suggestions for your request.


Q3: When will my order be shipped?

A: Normally the production time is 15-20 Calendar days. If your order is urgent, we can arrange it as priority. Please contact our sale for a more exact timeline.


Q4: Can I get a sample before placing an order?

A: We can provide free similar products we produced for quality check, where as you just pay the shipping cost. If you want to custom a physical sample as your requirements there will be charges involved. However, this could be refund upon mass production.


Q5: How can I pay?

A: We accept various paying methods, such as T/T, trade assurance, paypal... The best way is trade assurance order, our sales will send you a payment link, and you can pay online.


Q6:What kind of file do you need to make the mass production?

A: AI, CDR, PDF, and high resolution JPG and PNG. AI is the best file to ensure the printing quality. If you have no design file, do not worry, we can provide design services for you.



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CONTACT US

Contact: Mr Fang

Phone: 86-18156905328

E-mail: info@xy-allpackaging.com

Whatsapp:86-18156905328

Add: Address: No.17, Area B,East China Plastic City,Xindu,Tongcheng,Anhui Province